FREQUENTLY ASKED QUESTIONS
How do I place an order with Tactical Guns Store?
Our shopping cart can be accessed by the green cart link in the upper-right corner of all tacticalgunsstore.com pages. You can put the items you would like to purchase in this cart while you continue to shop. Placing an item in your cart does not obligate you to purchase it. You can delete the item from your cart later. To put an item in your shopping cart, browse our categories or search for an item by typing it into the search bar. When you find an item you would like to purchase, click on “add to cart.” Once your cart contains all of the products you would like to purchase, click on the “View Cart & Checkout” button to finish your order.
How Long Does It Normally take to Receive my Order?
Processing times prior to shipment of firearm orders are normally one to three business days providing the FFL information for your purchase is provided to us. Non-firearm orders normally process for shipment within one to three business days after we receive your payment. PLEASE NOTE: Processing times are separate from actual shipping times. If we are shipping you a firearm, we MUST have a valid copy of your dealer’s FFL (Federal Firearms License) BEFORE we can ship your gun. PLEASE NOTE: In times of high order volume these processing times may increase.
How do I know that you received my Order?
Once we receive you order, you will receive a confirmation email with your order number via the email address you provided for your account. When your order is shipped you will receive another email with your tracking number.
What if I do not Receive Confirmation of my Order via Email?
Please leave us an email via email@example.com to reach a Tactical Guns Store associate. We would be happy to send you another copy and/or confirm your order and email address.
How can I track my Shipment?
To track your shipment, open your email containing the tracking number. Click on the link to track you order.
Which payment methods do you Accept
We accept Bitcoin, Venmo, PayPal(Family & Friends) and Zelle
Is there a Warranty on products that I Purchase?
PrimeGlock products are backed by the manufacturer’s warranty. We recommend that you check with the manufacturer to understand their warranty policy.
Do you require a Special License to Place an Order?
No, we do not require a special license to purchase. There are restrictions on some of our products and we do ask that you are aware of your local and state laws prior to placing your order with us.
How long do items stay in my Wishlist?
Any item you place in your Wishlist will be there for 6 months. After six months, the item will not appear in your Wishlist.
What if a product description is Incorrect?
As with most technology there are times when errors occur and Tactical Guns Store does not guarantee that product titles, descriptions, or photos are 100% accurate. If you have a concern regarding a specific item please contact us prior to purchase. Tactical Guns Store reserves the right to correct any errors on our website that are discovered.